Frequently Asked Questions (FAQs)

This page will be continuously updated leading up to the 2021 Congress. Please direct any specific questions you have to


What software is being used to host the 2021 CAP Virtual Congress?

As the 2021 Congress will be virtual only, we have contracted with a software platform called Underline to manage the Congress virtual events (see

This platform does not require any download of specific software, it is completely browser based.  The Underline platform contains a Networking/Social Activities sub-area, based on the platform GatherTown which we will be using for our poster sessions, exhibitor booths, and other networking opportunities.


Will people in different time zones be able to participate? If so, how?  

In addition to the live plenary talks and symposia listed above, the Congress program includes a series of 45-minute parallel sessions on Monday, Wednesday, and Thursday.  To ensure that the conference is accessible to our members from coast-to-coast, the conference will be scheduled between 10h30 EDT and 17h30 EDT.  This means that the amount of time available for our delegate presentations is much more limited than what has been offered during the in-person congress.


Will there be any recordings in the event I can’t make it to something?

We are encouraging presenters to use a flipped hybrid mode.  This means that presenters will pre-record videos of their presentations and then participate in an online session where they will give a live summary/update of their pre-recorded presentation and participate in a question and answer session dedicated to the talks ascribed to their session.

All pre-recorded talks will be made available to registered delegates approximately 2 weeks prior to the start of the Congress.  In addition, the Congress being managed within the Underline platform will be recorded and will be made available to registered delegates for a period of time following the Congress.


How were the registration fees decided now that the event is being hosted virtually?

As the 2021 Congress is being offered virtually, the costs associated with running the Congress are lower than are associated with in-person events; however, there are still costs involved that need to be recovered, among other things, such as the costs of the Congress management software and the staff time associated with the Congress. The fee structure that has been adopted for this year was set following a careful review of both of those factors.